Featured articles

Moving to Luxembourg: how to benefit from Fiber from day one?

December 22, 2023

Are you planning to move to Luxembourg or to a new home in the country? Here are a few tips to make sure you get a high-speed fiber connection as soon as you move in, and at the best possible price.

Moving in or out is always an exciting project. But if you want to make the most of your new home, you need to be well prepared. Immotop is here to help you find the home you're looking for, but here are a few recommendations to help you get the fiber connection you need as soon as you move in.

Moving to Luxembourg?

Moien! As you're about to discover, Luxembourg offers an exceptional living environment. A cosmopolitan population, a rich cultural offering and exceptional professional opportunities make the country one of the most attractive in the world for many expatriates.

Connect to Fiber!

Internet connection is another essential service. In Luxembourg, most homes can be connected to fiber optics to enjoy an ultra-high-speed connection. Whether it's entertainment for you to enjoy on your way home from work, or gaming lives for your kids, fiber lets you get the most out of your connection. To make the most of it from day one, it's important to get in touch with your operator before you move in. In this respect, the sooner the better.

Indeed, if your home is not yet connected to the fiber, a technician will have to come on site to install it. This may take a few days.

Be connected from day one

Orange Luxembourg offers its customers high-speed Internet access. This autumn, the operator launched the Livebox, an innovative, improved box with a sleek design. Made from recycled materials, this box combines advanced Wi-Fi 6 to optimize Wi-Fi performance and connect all the devices in your home. Whether you're telecommuting or entertaining, enjoy a fast connection wherever you are in your home.

Please contact one of their qualified advisors for more information.

Take advantage of our current offers!

Luxembourg is one of Europe's best-connected regions. Fiber is available almost everywhere. And connectivity offers are particularly attractive. For example, Orange offers the Livebox Fibre at 29.99 euros/month for three months (then 49.99 euros/month), for all new subscriptions. If you're moving to Luxembourg, it's also worth considering fiber + mobile + TV offers, which are very attractive and cover all your needs.

Note that, for the moment, Orange is offering the installation and cabling costs. That's a saving of €448 and one less charge for your installation. To support its customers, the operator can assist you both online and by phone, and now you can also reach them on WhatsApp for personalized service.

Offre Livebox Orange

Moving house?

What procedure should I follow when moving from one home to another within the Grand Duchy? When moving house, you need to notify your energy supplier and your local authority of your change of address.

For your Internet connection, the procedures will depend on your situation.

When is the right time to switch?

Moving house can be an opportunity to rethink your Internet offering, taking into account your current and future needs. Turning to a single provider is often very advantageous.

If you don't yet have a fiber connection, now might be the time to sign up and take advantage of a great offer, like the one currently on offer from Orange Luxembourg. It could also be the right time to opt for a combined offer (including a mobile package and possibly a TV subscription with Apple TV), to cover all your needs and save money. At Orange Luxembourg, combine the Livebox Fibre with your mobile package to benefit from an attractive offer.

In this case, you'll need to cancel your old subscription and take out a new one, following the procedures described in the section of this article on installation in Luxembourg. Here's the procedure for changing fiber operator. However, Orange Luxembourg and its advisors can help you with the procedure. Their team, who speak French, English, Luxembourgish and Portuguese, will help you make the transition as smooth as possible.

Is your new home connected?

In all cases, you'll need to make sure that your future home has an Internet connection. If so, you'll need to ask your new operator to make the connection.

As mentioned above, Orange currently offers installation and cabling costs for all new fiber subscriptions.

Warn your operator in advance

If you already have fiber and are satisfied with your operator, the steps involved in your move are fairly straightforward. First of all, it's important to check that your new home is eligible for fiber. Your operator can give you all the information you need. If this is the case, simply inform your operator of your move at least 15 days beforehand, so that they can arrange for your box to be activated as soon as you move in.

This way, you can continue to enjoy your operator's services without interruption.